What information do we collect about you?
In the course of our business it is necessary to record, store, process, transmit, and otherwise handle private information about individuals. We take these activities seriously and provide fair, secure, and fully-legal systems for the appropriate handling of this private information. All such activities are intended to be consistent with both generally accepted privacy ethics and standard business practices.
We collect information about you when you fill in a newsletter sign-up form, subscribe for WRC P1 prepaid card, contact customer support, or email us directly. We also collect information when you provide feedback and participate in competitions, giveaways, and sweepstakes. Website usage information is collected using cookies.
The personal information we collect about you may include; your first name, last name, email address, date of birth, phone, address, country, city, postcode, credit card details, ID, gender, IP address, location, language, your chosen internet browser and service provider, and device plus any information you supply voluntarily.
We take reasonable efforts to ensure that all private information maintained is accurate, timely, relevant and complete. We also make reasonable efforts to ensure that all private information is used only as intended and that precautions preventing misuse are both effective and appropriate. We are responsible for establishing appropriate controls to ensure that private information is disclosed only to those who have a legitimate business need for such access. We will establish and maintain sufficient controls to ensure that all information is free from a significant risk of undetected alteration.
The data we collect may be shared with specific entities such as: PSI-Pay Ltd, Mastercard, Quantum Card Services Ltd, FIS, Gemalto, Capita plc, GBG Group plc, Barclaycard.
If you call Customer Support, your call may be recorded for training and monitoring purposes. Nano Nino’s policy states that all call recordings are stored securely for 30 days and then deleted. However, if a call is needed for further analysis, it may be saved and stored securely for longer than 30 days. When speaking with customer support, we may need to verify your identity by asking you for information that you have already provided to us. This will only be the case where we are handling sensitive information such as billing information or other account-specific issues.
You are responsible for providing honest, correct data and for informing Nano Nino about any modifications to it; Nano Nino is not responsible. Nano Nino has the right to exclude its services from any user who has provided false information, whatever legal consequences you might face for providing us with false information.